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Fitbit Blaze not automatically tracking sleep

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‎01-27-2017 06:47

‎01-27-2017 06:47

My Blaze had been tracking my sleep until I updated the tracker. Now the sleeping graphs will not show up after forced syncs on my iPhone or Mac. I've restarted my fracker, iPhone, and have re downloaded the app. Is a bug causing these issues?

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‎01-29-2017 04:22

‎01-29-2017 04:22

A warm welcome to the Community @JMoon. Thanks for troubleshooting this inconvenience by yourself. It is weird to hear that your Blaze is not tracking your sleep, I recommend restarting the tracker a couple of times more and if this procedure definitely doesn't work, feel free to get in touch with our support team. For a faster response you can contact them via phone or chat.

 

Keep in mind that you can also manually log your sleep by doing the following from your iOS Fitbit app:

 

1. Tap the "+" icon

2. Tap Log Sleep

3. Enter your information

4. Tap Save

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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