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Fitbit Blaze not receiving third party notifications

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‎01-05-2018 08:16 - last edited on ‎01-07-2018 06:29 by Moderator Alum

‎01-05-2018 08:16 - last edited on ‎01-07-2018 06:29 by Moderator Alum

Hi,

 

I just purchased a Fitbit Blaze and have the version 8.402.1. In the notification section, it is telling me that I didn't get any notifications and no app appears in this section even tho I receive Messenger and Snapchat notifications on my phone.

 

I've been searching for a way to work this out but it seems that there are many other Blaze users that have the same problem. Moderator, is there a way to still make it happen? I'd like to use the full potential of my watch.

 

An answer would greatly be appreciated 🙂

 

 

Moderator edit: subject for clarity

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‎01-07-2018 06:36

‎01-07-2018 06:36

It's great to see you around @charlescabana.

 

Could you please provide me with some screenshots of the app notifications section of your Fitbit app? In the meantime, I recommend verifying that your Fitbit app is updated.

 

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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