Fitbit Blaze not responding

[aries331]

 A few months ago I took a break from Fitbit for a few weeks. When I decided to get back on track, I went to charge my Blaze and nothing...Wouldn't light up, charge or anything. I contacted customer support and went through the restart process, but it still would not light up. They said there wasn't anything they could do since my warranty had expired.

Well last night while cleaning, I came across my beloved Blaze again. I pressed on it and it lit up (logo came up) so I rushed to put it on the charger. It started charging immediately so I decided to move it to a better location to charge (2 toddlers in the house) and when I unplugged it, it went completely blank again and hasn't lit up since. Has anyone else experienced this? Do you think I should try a new charger?

Moderator edit: Updated title for clarity

[FerdinandFitbit]

Hi there @aries331, welcome to the Community Forums! 🙂

I'm sorry you're having problems with your Blaze not turning on. Thanks a lot for what you tried to get it to work!

If it did react this last time, I'm not sure it's the charger that is failing since the tracker reacted on its own. I can however, recommend giving it a new restart and see if this works. You can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot.

If it does respond after that, put it to charge again and see how it goes.

Let me know if you need more help!