Fitbit Blaze not syncing to iPhone

[Tbone2661]

I can't get my blaze to sync to my iPhone, I've gone into settings  of my phone and it just spins, I going to the settings of my blaze and have  The Bluetooth set for pairing. They are not connecting for some reason and haven't since May 13, does anybody know why and how to fix it

Moderator edit: Updated subject for clarity

[FerdinandFitbit]

Hi there @Tbone2661. Good to see you in the Fitbit Community Forums! 🙂

I'm sorry you're having problems getting your Blaze to sync to your iPhone 😕 Thanks for what you've tried to get it to work.

I would recommend starting with restarting your Blaze. You can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot.

Once you've done this, disconnect your Blaze from your Bluetooth settings. For this, go to the Bluetooth settings on your phone. On your connected devices, look for your tracker. Tap on it, then choose the option that says "Forget this device". After that, proceed to set up your tracker as a new device. 

For this, go to the Account section at the top right corner on the Fitbit app and select the option that says "Set up a new device". Follow the on-screen instructions and once you're done, your tracker should be syncing without a problem.

Hope this helps and if you need anything else, I'm always around!