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Fitbit Blaze not syncing

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‎12-21-2016 13:08

‎12-21-2016 13:08

My dads Fitbit suddenly not syncing

weve tried turning off, holding buttons for 10  secs - updated 

etc

Please assist with any other troubleshooting ideas ...

T 

 

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4 REPLIES 4

‎12-21-2016 15:14

‎12-21-2016 15:14

See these threads for some helpful suncing tips

 

https://community.fitbit.com/t5/Charge-HR/Having-trouble-syncing-here-s-how-to-fix-this/m-p/1301370/...

 

https://community.fitbit.com/t5/Flex/syncing-issue-with-my-Flex/m-p/1701255#M163030

 

Keep us posted!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎12-22-2016 02:31 - last edited on ‎09-23-2021 13:04 by Fitbit Moderator

In response to WendyB

‎12-22-2016 02:31 - last edited on ‎09-23-2021 13:04 by Fitbit Moderator

Sent from my iPhone

Moderator Edit: Personal info removed

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‎12-22-2016 06:59

‎12-22-2016 06:59

My husband is having the same issue. He thought it was his app, so un installed it and now he can't get it to reconnect at all!

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‎12-22-2016 12:28 - last edited on ‎09-23-2021 13:05 by Fitbit Moderator

In response to harris52508

‎12-22-2016 12:28 - last edited on ‎09-23-2021 13:05 by Fitbit Moderator

My son works as the IT supervisor for Australasia-
It took him 2 hours to rectify the problem-
We are now all synced but he agreed it was a difficult problem and needed him to really troubleshoot many options - not an easy problem to solve as all the suggestions from Fitbit didn't work!!
I will attempt to ask him to write out the procedure that worked- but Fitbit can have a contract drawn up with several $ 000 beforehand. His talent is worth it!

Sent from my iPhone

Moderator Edit: Personal info removed

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