Fitbit Blaze screen won't swipe

[mslsm]

All of a sudden this morning my blaze will not swipe so that I can see my steps, track my exercise, etc.  It does swipe up and down to show notifications.  Any suggestions?

Moderator edit: updated subject for clarity

[wmchapman]

Quick fix - touch the left button to activate the screen, now hold in the left and bottom buttons until your Blaze vibrates. Last notification may pop up; but now hit home (left button) and swipes should return.

activity return?

[RunningFreak]

Hi mslsm! 

Did you try restarting your Fitbit Blaze? Below you will find the short steps you have to take in order to restart your tracker:

1.) Press and hold the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen. This should take less than 10 seconds.
2.) Let go of the buttons.

Sometimes you have to restart your Blaze more than once.

If this solves your problem, please click the button that says, ‘Accept as Solution’!

Happy stepping, RunningFreak!

[mslsm]

That didn't work.

[mslsm]

I have tried this several times.  Still not working....can only swipe up and down...not to the side. 

[RunningFreak · Accepted solution]

If you have tried restarting your Blaze and the issue persists, I would definitely consider contacting Fitbit Support and open a chat with them. Depending on your eligibility, you might receive a replacement!

[mslsm]

Thank you...I will do that.

Sent from my iPad

[AndyCinTustin]

Quick solution didn't work but resetting did.  Thanks very much.

[wmchapman]

Thanks for going through the motions, excellent news @AndyCinTustin

Working out the cobwebs is a lot more satisfying than looking for a replacement as a solution 🙂

Keep moving bud.

See you out on the road, stick around and let us know how it goes, it's great to have you aboard.

[Bevgee]

Thank you. You solved my problem..😁

[Sam.Wordsworth]

Cheers mate, it worked for me 👍

[Jenkay73]

That worked.. thank you. Mine has been froze all week 

[Curly0805]

Thank you!!! I had tried it before, but not long enough.

It worked! Thank you ❤️👍🏼

[ElizabethDarcy]

Doesn't work

[Catherine0803]

It wouldn't let me swipe right for the past week and I couldn't figure out why... Thank you soooo much for your suggestion! It fixed it!! 

[sydney1309]

well done fixed

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@wmchapman wrote:

Quick fix - touch the left button to activate the screen, now hold in the left and bottom buttons until your Blaze vibrates. Last notification may pop up; but now hit home (left button) and swipes should return.

activity return?

---

[Chris1225]

Worked like a charm...had to reset twice.

[Nwinn]

Thank you! 

[KristiVH]

How do I turn it off if I can’t swipe? Is there another way?

[Nwinn]

Below you will find the short steps you have to take in order to restart your tracker:

1.) Press and hold the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen. This should take less than 10 seconds.
2.) Let go of the buttons.

Sometimes you have to restart your Blaze more than once.