04-12-2018
13:33
- last edited on
04-13-2018
04:30
by
AlejandraFitbit
04-12-2018
13:33
- last edited on
04-13-2018
04:30
by
AlejandraFitbit
I've got the Fitbit Blaze. It just recently had a firmware update and since then (April 7) it has not tracked my sleep. I've tried restarting the Blaze per old strings on this topic to no avail. Any ideas on what is going on?
Thanks
Moderator edit: subject
04-13-2018 04:33
04-13-2018 04:33
Welcome to the Community @jange.
Thanks for troubleshooting this by yourself. If your Blaze isn't registering your sleep information, I recommend taking a look at the What should I know about sleep stages? article, go to the Why don't I see sleep stages today? part of this article and follow the instructions provided there.
Keep in mind that you can always manually log your sleep by doing the following from the Fitbit app:
I hope this helps, let me know the outcome.
10-20-2018 01:12
10-20-2018 01:12
I have the same problem and it coincides with the latest update to my app. I also noticed when I pull down to sync with my fitbit it doesn’t take the proper time to sync it just automatically stops right away.
10-20-2018 01:28
10-20-2018 01:28
Deleting the app and reinstalling it seems to fix the problem