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Fitbit Blaze was working on laptop after update

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‎07-26-2019 18:52 - last edited on ‎07-26-2019 18:56 by Moderator Alum

‎07-26-2019 18:52 - last edited on ‎07-26-2019 18:56 by Moderator Alum

Fit bit Blaze was working on laptop. Then update came down now states that Bluetooth not turned on.  Deleted and reinstalled fitbit app.  still not connecting.  Fit bit?

 

Moderator edit: Subject for clarity and Word choice.

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‎07-26-2019 19:03

‎07-26-2019 19:03

Nice to see that you're digging into the Forums @fourprincesses, let me give you a warm welcome to our Community.

 

Thanks for reporting that you're having syncing issues with your Fitbit Blaze after the latest Fitbit update. Please check that your laptop is using the latest OS version too. Restart your Blaze, reboot your laptop Bluetooth and give it a try again.

 

If that is solving this issue, please check the syncing steps here.

 

I'll be around. 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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‎07-26-2019 19:03

‎07-26-2019 19:03

Nice to see that you're digging into the Forums @fourprincesses, let me give you a warm welcome to our Community.

 

Thanks for reporting that you're having syncing issues with your Fitbit Blaze after the latest Fitbit update. Please check that your laptop is using the latest OS version too. Restart your Blaze, reboot your laptop Bluetooth and give it a try again.

 

If that is solving this issue, please check the syncing steps here.

 

I'll be around. 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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‎07-26-2019 19:29

‎07-26-2019 19:29

NOT SOLVED.  Still states that bluetooth is turned off.  Piece of crap if you ask me.  Had two chat techs disconnect in less that a minute to help others.  Must be a quota for techs to connect and disconnect with customers.   NOT HAPPY!!!!

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