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Fitbit Blaze will not charge

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‎01-16-2019 12:07 - last edited on ‎01-17-2019 12:04 by Moderator Alum

‎01-16-2019 12:07 - last edited on ‎01-17-2019 12:04 by Moderator Alum

My Fitbit Blaze will not charge? I have purchased a second charging unit and tried attaching both the old and new to USB in Laptop and Mains.  I have tried a hard reset with no joy. It is now showing red flashing battery icon.  Anyone any ideas or having similar?

 

Moderator edit: Updated title for clarity

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‎01-17-2019 12:02

‎01-17-2019 12:02

Hi there @SunsetRunner, welcome to the Fitbit Community Forums! 🙂

 

I'm sorry to hear that your Blaze is not charging.  Thanks a lot for what you've tried to get it to work. I'd like to help you out.

 

I've escalated your case to our Support Team for them to help you out with this. Please, keep an eye on your inbox for more instructions and if you need more help, feel free to let me know!

Ferdin | Community Moderator, Fitbit

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