help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Blaze won't accept set up number

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-24-2017 04:21

‎11-24-2017 04:21

I purchased a new fitbit blaze and have tried setting it up with an android device. Every time I enter the number on the screen, my phone says that the number has been entered incorrectly despite it being the right number.

Best Answer
0 Votes
1 REPLY 1

‎11-24-2017 15:58

‎11-24-2017 15:58

It's great to have you here @ruairiolone! Thanks for the details that you've mentioned. I would like you to restart your Blaze and make sure you're following this set up procedure. Also, you may want to force quit  your app and restart your phone. 

 

Hope this helps! Keep me posted.   

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer