Fitbit Blaze won't restart

[jdsids85]

All of a sudden today, my Fitbit Blaze stopped syncing... the battery got low, so I recharged it, but it still won't sync.  No green flashing lights on the underside, either.

I have done the "restart" steps of holding the left and bottom right buttons, but all it does is say "All caught up!  No notifications", and it never gets to the fitbit logo screen.

What can I do?

😞

[jdsids85]

To add a bit more, the clock works fine and I can change the clock face appearance, but, I can't swipe the screen.

[Gtex]

Having the same issue? Any thoughts?

[Rich_Laue]

@jdsids85, your not doing something correct with the two button restart.

You need to hold the two buttons in for 12+ seconds.

Sorry @Gtex, Im really not sure if your having one or more of the above problems,  could you give some details about what os wrong?