Fitbit Blaze wont turn on

[Diego4567]

So recently i got a fitbit blaze , i charged it and everything, and once i took it out from the charger.I then proceeded to take it off and put it in the wrist band, it wouldnt turn on but when i put it in the charger it turned on , then I proceeded to do the setup while it was charging.And when i took it off blank screen.I tried every method about holding the bottom left and bottom right together, and so on.Is there a way to turn it on, please let me know.(p.s) I looked up the methods on the Fitbit site and none of them work.

[FerdinandFitbit]

Hi there @Diego4567. Great to see you in the Fitbit Community Forums! 🙂

I'm sorry you're having a hard time getting all set with your Fitbit Blaze but let me give you a hand here!

Whenever you have a brand new Fitbit Blaze, most likely you'll not see anything on the screen even if it's charged. You might probably be able to see a message saying fitbit.com/setup.

Once you see this, feel free to start the setup process. For this, go to the Account section at the top right corner on the Fitbit app and select the option that says "Set up a new device". Follow the on-screen instructions and once you're done, your tracker should be syncing without a problem.

Note that if you put it to charge and you've not set it up, it will not show a battery charging indicator but just charge it for at least an hour and a half and then proceed with setting it up.

Let me know if you need more help with this! 🙂