help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Blaze wont update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-10-2017 21:51 - last edited on ‎02-20-2019 18:59 by Moderator Alum

‎03-10-2017 21:51 - last edited on ‎02-20-2019 18:59 by Moderator Alum

I keep trying to update my fitbit, but it won't seem to update. I've tried making sure my Bluetooth was on and the battery was charged. Even tried the force stop of the app and restarting my fitbit. Still have no luck...kinda frustrating considering how much I paid for this. And ideas/solutions?

 

Thanks, 

Brandan

 

 

 

Moderator edit: format

Best Answer
0 Votes
2 REPLIES 2

‎03-11-2017 02:07

‎03-11-2017 02:07

Welcome to the forums! Great to have you hear

 

See this post. Its what I always do when I'm having trouble updating. Some times I have to do it a few times before it finally takes

 

https://community.fitbit.com/t5/Alta/Alta-Firmware-Update-Version-21-37-11/m-p/1651090/highlight/tru...

 

Need to make friends for your leader-board see this post to add friends

https://community.fitbit.com/t5/Be-Inspired/Looking-for-Fitbit-Friends-Find-some-here/td-p/1257283

 

Hope to see you around!

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer
0 Votes

‎03-11-2017 08:51

In response to WendyB

‎03-11-2017 08:51

Helped forgetting the tracker in Bluetooth (iOS) and reconnecting

Best Answer
0 Votes