09-30-2016 17:15
09-30-2016 17:15
09-30-2016 19:25
09-30-2016 19:25
I don't know of any reason for it to keep the phone awake.
10-01-2016 22:47
10-01-2016 22:47
10-02-2016 04:12
10-02-2016 04:12
This doesn't happen on my phone. I only open the app when I want to sync, and when I'm sleeping to have it manually monitor my sleep, but in the latter's case, I have it charging as well.
10-03-2016 04:59
10-03-2016 04:59
It's great to see you around @Gakio, @burkefitness. @Rich_Laue and @Driver8666 thanks for stopping by. It's weird to hear that your phone's battery is not lasting. I recommend checking one more time the apps you have selected to receiving notifications, since the battery that should last less is the Blaze's not your phone.
Hope to hear from you soon.
10-19-2016 06:47
10-19-2016 06:47
10-19-2016 06:59 - edited 10-19-2016 07:01
10-19-2016 06:59 - edited 10-19-2016 07:01
Are you assuming that it is fitbit, or have you actually checked the power usage.
On my Galaxy S5 Fitbit is pretty low in consumption. With marshmellow individual apps can be put in power save mode, Fitbit is one of the few that have power save turned of
10-19-2016 10:14
10-19-2016 10:14
10-19-2016 11:04
10-19-2016 11:04
10-19-2016 21:35
10-19-2016 21:35
This never happens on my phone. If I'm not listening to music, I turn the Bluetooth off. Even with it on, it doesn't draw that much on the battery.
10-19-2016 22:32
10-19-2016 22:32
12-13-2016 01:19 - edited 12-13-2016 01:20
12-13-2016 01:19 - edited 12-13-2016 01:20
I'm also having issues with my Alta draining my phone's battery, but one thing I noticed is that it seems to have changed my screen timeout to 10 minutes, where before it was 30 seconds. So worth checking that and changing it back if it has, since you say it's keeping your phone awake. I don't know for certain that the Alta/Fitbit app did this, but it's the only thing I've installed or tweaked on my phone since it started happening, so seems likely.
Sadly, this doesn't seem to be a fix for the problem. The battery drain is still high.
12-20-2016 15:41
12-20-2016 15:41
I
I have the same issue. My phone is Samsung Note 5 and Charge 2 device. My phone battery drains very quickly when I turn on Fitbit app and bluetooth on. I am pretty sure that Fitbit app is draining phone battery. The phone battery back to normal draining rate if I turned off Fitbit and bluetooth off. I checked my display setting and everything looks normal (15 seconds). I didn't see much problem if the phone is connected to other bluetooth devices. Thank you.
12-20-2016 22:25
12-20-2016 22:25
This still does not drain the battery on my phone or watch. I still do not have this issue and I'm using an Asus Zenfone 3 ZE552KL.
12-21-2016 12:49
12-21-2016 12:49
I am having the same issue. I just got a new Alta yesterday, and this morning my battery was down to 30% by 10 am and I never even touched the Fitbit app. I have app version 2.39, all notification/syncing turned off. I am positive it is the Fitbit app, every time I checked, it was consuiming at least 70% of the battery usage. I have read through a bunch of threads, so i have already uninstalled and reinstalled the app. Now when I go the battery usage screen, Fitbit doesn't show up at all. That is weird. But I don't know if the issue has been fixed or not yet.
Next step will be removing the app from my phone. Which will be very disappointing since I really wanted the text notifications and call notifications when I am not right next to my phone. Not to mention the ability to manage my activity on my phone.
12-21-2016 17:27
12-21-2016 17:27
Got a new Charge 2 yesterday, replacing my Surge. Battery use on my phone by the Fitbit App was up considerably, taking 14% of the battery within three or four hours. Never had a similar problem with the Surge, using the same app.
Any thoughts on the big difference between the two. Probably will have to send the Charge 2 back, as that kind of battery usage on the phone certainly isn't acceptable.
Thanks for ideas.
12-22-2016 05:04
12-22-2016 05:04
06-24-2017 06:57
06-24-2017 06:57
I also have this same issue. I have done everything that I have read on here to fix the issue and nothing has worked. Very disappointed!! I'm afraid I may have to return the fitbit.
06-24-2017 21:40
06-24-2017 21:40
I never had this issue. Not on my phone at least. I have the all day sync thing on though. The only problem I have is that if I don't restart my phone for x amount of days it won't sync, but a phone restart fixes that. Before the last 2 updates, I didn't have to do this and I could run my phone for weeks without a restart.
But what I described is relatively minor.
06-25-2017 09:09
06-25-2017 09:09
Thanks. I found out that there is an issue with my fitbit. The fitbit company is replaceing it. It was running my phone battery down 15% an hour.