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Fitbit app logged out

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‎11-17-2019 23:36

‎11-17-2019 23:36

I went to sync my Fitbit blaze to the app and For some reason I had been logged out. I’ve tried logging back in but it says my email or password don’t match even though I can log in online. I tried to renew my password but still no joy. Is it a problem with the app on iPhone 11?

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3 REPLIES 3

‎11-21-2019 08:15 - edited ‎11-22-2019 04:25

‎11-21-2019 08:15 - edited ‎11-22-2019 04:25

Are you using the correct email address found in your settings? 

Try restarting the phone, this is a problem with the app communicating with the Fitbit server. 

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‎11-22-2019 04:14

‎11-22-2019 04:14

I have the same problem. Now the app shows on my samsung phone. The icon is there, it's taking up gobs of space but it displays application not installed.

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‎11-22-2019 04:24

In response to hondo812

‎11-22-2019 04:24

@hondo812 then go to the play store and update the Fitbit app, or remove and install. 

As for gobs of room, what does your settings say? Fitbit pay on my android takes up 275 Meg. This is smaller than some of my photos. 

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