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Fitbit blaze not receiving texts.

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‎07-20-2019 10:34

‎07-20-2019 10:34

For the last week  my Fitbit hasn't  been receiving any text notifications fro. My mobile.  Anyone else have this issue. Or idea how to resolve it.  

I can still receive  other app notifications   just not texts. I have tried  trouble shooting  with the online  advice.  Disconnected bluetooth  and uninstalled  the app. Bit still  nothing.  Very frustrating.  

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6 REPLIES 6

‎07-20-2019 10:39

‎07-20-2019 10:39

I've had the same issue also for the past two weeks. Seems to have started after the update. I've contacted customer support twice and they have walked me through trouble shooting and it has not been successful. They said they would forward my issue to another department and contact me through email once it's been resolved. It's extremely frustrating. I still get every other notification besides my texts.

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‎07-20-2019 10:41

In response to BlessedNJ

‎07-20-2019 10:41

I was told the exact  same thing. But still not heard from them. I can receive  everything other than texts   

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‎07-20-2019 10:44

In response to Geraghty

‎07-20-2019 10:44

It's annoying. I hope they can fix the issue soon.

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‎07-20-2019 11:41

In response to BlessedNJ

‎07-20-2019 11:41

I have exact same issue.  I just posted a few hours ago on this site.  What update was that?  With Fitbit or

messenger?

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‎07-20-2019 21:17

In response to CYBERSIS1

‎07-20-2019 21:17

It was with the Fitbit app

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‎07-22-2019 14:24

‎07-22-2019 14:24

Same issue here, found the forums searching for this problem.  I also learned through the forums that my oneplus is not officially supported either.  About to throw the blaze away and get a real smartwatch.

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