04-25-2019 04:36
04-25-2019 04:36
Hey everyone. First post here, but I've been having an issue with my fitbit blaze where the screen is constantly displaying and reacting as if I'm tapping the bottom left corner and bringing up notifications and such, essentially rendering it unusable.
I've synced it, and reset it and gave the screen a clean with a damp cloth. I'm just at a loss as to what to do next.
Cheers and thanks in advance for any help.
04-26-2019 13:40
04-26-2019 13:40
Hi @Smilindude. It's nice to see a new member around.
Thanks for sharing detailed information about your Blaze behavior, as well for trying some troubleshooting steps, including the restart. Because this shouldn't happen, I've requested a case with our Support Team so they can give you a hand. They'll contact you via email, so make sure to check your inbox.
Let me know the outcome. 😉
04-27-2019 14:56
04-27-2019 14:56
Mine did this. I did a restart and it is now working properly.
04-28-2019 11:08
04-28-2019 11:08
Hi @Nancy111, welcome on board!
Thanks for having tried the restart and I'm glad your Blaze is working correctly. I'm sure you'll now crush many steps with it.
I'd like to invite you to visit our Discussion Board where you can share your experiences, meet people and create new topics.
See you around! 😉