Food scanner not working

[Roscommoner]

I have tried to scan many items for the food tracker, each item I scan several times each say "not Found" I have used the light and turned it off, the bar code is very straight. is this an error, or am I actually doing something wrong - I am just holding the camera over the Bar code it cant be that hard to do?

Moderator edit: Updated subject for clarity 

[SilviaFitbit]

A warm welcome to the Community @Roscommoner! Thanks for the troubleshoot that you've done. I would like you to confirm that you're using the US food database. If an item still won't scan, tap the X to exit the scanner and search for the food. If the food item does not appear within the search results, create a custom food by tapping Custom > Add Custom Food.

You can double check you have the US food database by doing the following: 

1. From the Fitbit app dashboard, tap or click the Account icon 
2. Tap Advanced Settings.
3. Tap Food Database

Also, double check that you have the latest version of the app which is 2.61 for Android and 2.42 for iOS. 

Hope this helps! 

[LittleMiss79]

So the barcode food scanner only works for a US Food database? So being located in Australia it won't work here, with our foods??