02-07-2018 12:37
02-07-2018 12:37
I noticed my fitbit has said I only took 19k steps this week since yesterday. So I checked again today knowing I just added another 8,500 steps and it still said around 19k and yes, it was sync'd and showed on the challenge I sync'd.
I counted steps from Mon, Tues, Wed & I'm really just over 30k! One challenge is reporting accurate. Others did not.
Also, I just sync'd again and saw it took steps away from me in challenges.
Something is up...
02-08-2018 03:24
02-08-2018 03:24
Are you in the same timezone as the challenger is?
02-08-2018 13:15
02-08-2018 13:15
No I'm not but regardless it shouldn't deduct steps mid week. I watched it happen.
Also, steps were accurate Monday and Tuesday but Wednesday it showed me the same amount of steps I had Tuesday night after I put in another 8500-9k steps.
02-08-2018 14:32
02-08-2018 14:32
Has your tracker synced today?
02-08-2018 17:16
02-08-2018 17:16
Yes it' been syncing. I'l even check the challenges and it'l say I just sync'd.
02-09-2018 23:25
02-09-2018 23:25
It' doing it again. This challenge just began. And I was at the gym for an hour during it. None of it counted for this challenge and usually does.
02-10-2018 19:36
02-10-2018 19:36
I am having this same issue and have told fibit about it. they said they are trying to fix it but who really knows
02-10-2018 19:50
02-10-2018 19:50
Frustrating. I get the same answer. I think it's their way of blowing us off making us think they're working on it. Where do you wear your fitbit? Left arm, right arm?