Fitbit doesn't count all the steps

[Mdpiel]

My Fitbit has not counted all the steps that I have taken this past week or so. Does this happen to others.

[M3LS]

I'm having the same issue!!

[Rich_Laue]

@SunsetRunner unless you want to elaborate, it will be hard to answer you. 

Have you done a step count test while going for a walk? 

What are you doing when you feel the steps are being missed? 

Remember that your tracker is mounted on your arm and monitors  arm motions. 

[SunsetRunner]

???!!!!

i keep getting tagged and I'm not on either discussion??!!

[teotsiras]

I think the same thing happens to , do you know any solution

[Rich_Laue]

Not without knowing what you are doing during the time period that you think the steps are being list @teotsiras 

There are many situations during the day when your arms are moving or not moving independently of the legs. You tracker is looking at arm motions to determine when your feet are moving. 

One thing that can help is to make sure the arm setting is correct. 

Please see the FAQ  http://help.fitbit.com/articles/en_US/Help_article/1136

[teotsiras]

i did not wrote about  the steps , i said that the fibit does not count right the kilometers. i do not know what is the  problem