03-28-2017 00:42
03-28-2017 00:42
My Fitbit has not counted all the steps that I have taken this past week or so. Does this happen to others.
03-28-2017 01:06
03-28-2017 01:06
I'm having the same issue!!
03-28-2017 03:14
03-28-2017 03:14
@SunsetRunner unless you want to elaborate, it will be hard to answer you.
Have you done a step count test while going for a walk?
What are you doing when you feel the steps are being missed?
Remember that your tracker is mounted on your arm and monitors arm motions.
03-28-2017 10:42 - edited 03-28-2017 19:32
03-28-2017 10:42 - edited 03-28-2017 19:32
???!!!!
i keep getting tagged and I'm not on either discussion??!!
03-28-2017 11:31
03-28-2017 11:31
I think the same thing happens to , do you know any solution
03-28-2017 13:21
03-28-2017 13:21
Not without knowing what you are doing during the time period that you think the steps are being list @teotsiras
There are many situations during the day when your arms are moving or not moving independently of the legs. You tracker is looking at arm motions to determine when your feet are moving.
One thing that can help is to make sure the arm setting is correct.
Please see the FAQ http://help.fitbit.com/articles/en_US/Help_article/1136
03-29-2017 01:27
03-29-2017 01:27