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Fitbit exercise didn't sync complete to Strava

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‎09-24-2017 08:41 - last edited on ‎09-25-2017 12:23 by Fitbit Moderator

‎09-24-2017 08:41 - last edited on ‎09-25-2017 12:23 by Fitbit Moderator

I went on a long run today, over 30k and stopped to buy a drink.

Paused Blaze then restarted 

The time restarted 

However at the end although it showed my complete running steps it only synced over to my Strava/Relive to the point where I stopped. Therefore missing the last part of the run.

Any ideas why this may have happened would be helpful.

 

Moderator edit: Updated subject for clarity 

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‎09-25-2017 12:22

‎09-25-2017 12:22

A warm welcome to the Community @ForrestBrian! Thanks for the details that you've mentioned. If all your steps synced, I believe the whole exercise should sync as well. I would like you to restart your Blaze, unlink and link both applications again.  

 

Keep me posted. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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