help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit logo blinking on blaze

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-08-2018 19:25

‎02-08-2018 19:25

My fathers fitbit blaze will not restart. I have the same watch and have never had issues like this. His watch has the Fitbit logo blinking and won’t seem to stop blinking, restart, or shut off. Do I need to send his watch to be replaced? 

Best Answer
24 REPLIES 24

‎03-19-2019 12:26

‎03-19-2019 12:26

I’m having the same issue. Tried restarting and won’t work. Please advise. 

Best Answer
0 Votes

‎03-19-2019 15:32

In response to Jesskanter

‎03-19-2019 15:32

Hey,

After I posted on here yesterday I chatted with the team at Fitbit via their live online chat and they’ve ended up replacing my Fitbit.

It was surprisingly quick and easy so perhaps give that a go? 🙂

Best Answer
0 Votes

‎03-31-2019 15:07

‎03-31-2019 15:07

My FitBit Blaze, purchased during the summer of 2017, would not sync today. (Was that because of the change to Summer Time today here in France?).

 

I found a suggestion on-line to restart my Blaze, so followed the instructions to push the left-hand button and lower right-hand button simultaneously for 10 seconds, until the FitBit logo appears. It did, but ever since then it has remained stuck on that logo, flashing every few seconds.

 

Is there not a way to fix this?

Best Answer
0 Votes

‎07-25-2019 18:45

In response to Rach_A

‎07-25-2019 18:45

I have the same problem.. and the restart trick doesn't work IMG_20190726_033946.jpg

 

Best Answer
0 Votes

‎04-20-2020 20:00

In response to AlejandraFitbit

‎04-20-2020 20:00

I’m having the same exact issue and no help from y’all WHAT SO EVER! Magically my Alta and Blaze quick working in the same week out of nowhere and NO help at all from Fitbit except we can offer a discount. If these pieces of crap are going to quick working and y’all will do nothing to help except take more money from customers, why in the Rolf would we want new sieves that will most likely have magical issues down the road and receive no help from y’all again??

Best Answer
0 Votes