Fitbit shows incorrect time & date

[Anne2295]

My Fitbit run out of battery a few days ago and since then it shows an incorrect date and time. I tried syncing it, both with my phone and computer, but it just won't sync. I unpaired it from my phone in an attempt to pair them again but it keeps saying 'connecting' for hours and the screen won't load. I don't know what to do anymore, I can't pair them again and my blaze shows a completely incorrect date and time.

Moderator edit: subject for clarity

[SteveH]

It's a known issue with the Blaze that if the battery runs out the time will need resetting. This can only be done via a sync so once you get the syncing issue sorted the time should sort itself out.

I would try restarting your phone and then restarting your fitbit using this procedure:

1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
2. Let go of the buttons.
3. If your Fitbit Blaze, Fitbit Ionic, or Fitbit Versa doesn't work normally, use the instructions in How do I turn off my Fitbit device? to turn your watch off and on again.

Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file: https://help.fitbit.com/articles/en_US/Help_article/1866/

[AlejandraFitbit]

Great to see you around @Anne2295 and @SteveH I appreciate your input.

Thanks for troubleshooting this issue by yourself, I would like to know if the instructions provided by our friend worked or if you keep having issues with your Blaze?

Hope to hear from you soon.

[JuanLarranaga]

Hi I have a fitbit versa and since coming interstate with time difference my VERSA wont syn to the eal time adjusted, I have tried turning on and off

[savvywavvy]

The same thing happened to me, you need to sync it with your device.