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Fitbit stuck on logo screen

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‎07-14-2018 15:51

‎07-14-2018 15:51

Blaze suddenly went to logo screen and won’t do anything. I have tried restarting it multiple times and it only stays on the logo screen. Not connecting to phone. Help!

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22 REPLIES 22

‎04-05-2020 20:52

In response to Ilovemyrav4

‎04-05-2020 20:52

Mine froze after an update the day before Christmas it has been frozen since that day I had one previously that was just the Fitbit it done the same thing in about the same amount of time I think they make them to go bad at a certain time and just so happens to be when they're newest what comes out Fitbit versa you should be ashamed of yourself

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0 Votes

‎08-25-2022 08:04

‎08-25-2022 08:04

I have Fitbit Charge 5. Stuck on the logo screen and fully charged. I have tried suggestions such as pressing sides for 10 seconds or pressing 3 times with one-second intervals. The Fitbit Charge 5 will not reboot. I have tried to remove the Fitbit Charge 5 from the Android smartphone app and then add as a new device. The phone does not recognize the Fitbit Charge 5. I turned off all Bluetooth devices if there is any interference. All failed. I am starting to think that the Garmin watch might be a better solution. I have owned several Fitbit wristwatches in the past such as Charge HR, Charge 2, and Charge 4 but they never last past two years. 

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‎08-25-2022 08:05

In response to AlejandraFitbit

‎08-25-2022 08:05

I tried Set Up a Device. It gave me cannot find device errors. I have Fitbit Charge 5. Stuck on the logo screen and fully charged. I have tried suggestions such as pressing sides for 10 seconds or pressing 3 times at one-second intervals. The Fitbit Charge 5 will not reboot. I have tried to remove the Fitbit Charge 5 from the Android smartphone app and then add it as a new device. The phone does not recognize the Fitbit Charge 5. I turned off all Bluetooth devices if there is any interference. All failed. I am starting to think that the Garmin watch might be a better solution. I have owned several Fitbit wristwatches in the past such as Charge HR, Charge 2, and Charge 4 but they never last past two years. 

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0 Votes