Fitbit sync issue

[Shishirdk]

I am simply stuck. My Blaze does not sync. I tried switching on and off my Bluetooth.

Tried reinstalling app and lot many. Nothing really works. Getting frustrated with Fitbit.

Please help.

Moderator edit: Subject for clarity

[KerryYoung]

Mine was exactly the same, didn't sync no matter what. I literally left it in a drawer for about 2 months, logged back into fitbit on my phone, charged up my blaze and now it's synced. Perhaps try to log out of the app, (maybe even uninstall it?) and it might work- hopefully!

[Rich_Laue]

Lets first make sure the app is up to date, then do a restart of the phone, restart the Blaze. If it still does not sync, lets remove the tracker from tye phones Bluetooth 

[Jezza44]

Same here. Had endless problems trying to sync iPhone 6s to Fitbit blaze. I have checked software, turned phone off and on, restarted tracker etc etc etc. looking at comments from other users, this seems to be a common problem, and there must be a fundamental design    Problem with the tracker or app. It shouldn’t be this hard!! Could IOS 11 be an issue?

[celiawheelia]

I agree! Am now having to unpair, delete the app, force shut down the tracker, reinstall the app and reconnect the tracker once a week. Otherwise the sync starts to stop and will only sync when forced, then when I do a GPRS connected run or hike, the sync disconnects at some point, so I don't get full info. It's very frustrating. I am on my 3rd replacement tracker, my first was brill,I had no sync problems but it would switch off randomly. Am thinking of ditching it if this issue isn't resolved soon. Such a shame 

[toolmanadc]

I was having the same issue with my I phone 6s. I ended up removing the device from with in the app and then set it up again. I got what was missing for two days from the blaze it self.

[celiawheelia]

I'm really getting fed up with the lack of resolution. Fitbit are very helpful but all the suggestions are just papering over the crevice of the issue that so many people have. Deleting apps,unpairing devices, reconnecting weekly etc isn't a decent fix in my opinion. We aren't getting what we paid for 

[AlejandraFitbit]

Hi all, it's great to see you here and hope you are doing fine!

First of all, I appreciate your efforts in trying to fix this issue and would like to know if you continue experiencing this? If you still having issues, I recommend taking a look at the Having trouble syncing? post and follow the instructions provided there. Also, please check that your trackers are updated.

Hope to hear from you soon.