Re: Fitbit won't sync - Fitbit Community

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Fitbit won't sync

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Tswen

2 0 0

My fit bit blaze will not sync with my 8s phone

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3 REPLIES 3

kawaiiko

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

1188 72 1000

Have you tried turning your bluetooth on and off? That usually works for me.

Also, please make sure your iOS and the fitbit is updated to the latest versions.

Let us know if this works or not.

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Tswen

2 0 0

Yes I have done that with the blue tooth and it is updated and it still doesn't work

Sent from my Verizon, Samsung Galaxy smartphone

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kawaiiko

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

1188 72 1000

Please reach out to support for additional troubleshooting.

Also, please make sure your phone is on the supported list.

http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

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