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Fitbit won't sync

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‎11-17-2017 08:27

‎11-17-2017 08:27

My fit bit blaze will not sync with my 8s phone

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3 REPLIES 3

‎11-17-2017 11:54

‎11-17-2017 11:54

Have you tried turning your bluetooth on and off?  That usually works for me. 

Also, please make sure your iOS and the fitbit is updated to the latest versions.  

 

Let us know if this works or not.   

 

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‎11-17-2017 12:13

In response to kawaiiko

‎11-17-2017 12:13

Yes I have done that with the blue tooth and it is updated and it still doesn't  work


Sent from my Verizon, Samsung Galaxy smartphone
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‎11-20-2017 09:46

In response to Tswen

‎11-20-2017 09:46

Please reach out to support for additional troubleshooting.  

Also, please make sure your phone is on the supported list.

 

http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

 

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