help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbits should work for overnight shifts

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-04-2019 14:25 - last edited on ‎09-17-2019 12:02 by Fitbit Moderator

‎09-04-2019 14:25 - last edited on ‎09-17-2019 12:02 by Fitbit Moderator

I think for as “smart” as your technology is, you would have made your watch usable to people who work overnight shifts. I cannot set my activity to 6pm-8am because it ends the “day” at midnight. Thanks for setting us up for failure. And then when I try to email the company, I get some rely from some foreigner who can’t even write in English. Grammar, by the way, is super important in customer service. 

 

Moderator edit: Updated subject for clarity 

Best Answer
0 Votes
1 REPLY 1

‎09-17-2019 12:01

‎09-17-2019 12:01

Welcome to the Community @BbrowningRN. Sorry for the delayed reply. 

 

Thanks for sharing your experience with our Support team. Your feedback is appreciated, We're constantly striving to improve Fitbit products and services, and we very much appreciate all of the input we receive from our customers. 

 

The best place to make your voice heard is our Feature Suggestion Board, those are reviewed by our team and the status changes based in Fitbit's plans. I've found these two ideas: Allow night shift reminders to move (or customized hours)and Edit Time of Daily Reset of Stats / Add Nightshift. Those are not currently planned but you can leave your vote to show your support. 

 

I'll be around if you have any additional question. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes