12-29-2017 07:26
12-29-2017 07:26
Brand new fitbit blaze for chirstmas. Haven't been able to get past a screen which has a flashing fitbit logo. It flashes at a rate of about once a second. When I try to charge it in the charging cradle it flashes at a rate of once every 4 seconds. Leaving to charge overnight has done nothing. I've tried resetting it with the left hand button and bottom right button but that hasn't done anything.
Help please!
Thanks, Leo
12-29-2017 08:25
12-29-2017 08:25
That setup message is all it will display until the setup is completed. Now that it's fully charged go through the setup as documented in this help file: https://help.fitbit.com/articles/en_US/Help_article/1873/
Once completed the display should function normally.