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Floors disappeared

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‎04-09-2017 18:05 - last edited on ‎07-04-2017 13:08 by Fitbit Moderator

‎04-09-2017 18:05 - last edited on ‎07-04-2017 13:08 by Fitbit Moderator

In February I climbed Mt. Washington in NH (6200 ft elevation). My Fitbit Blaze initially recorded and posted 571 floors, which I felt was fairly accurate. I even took a screen shot and also shared it on my Facebook page. Later I went back through my archives and it changed the floors climbed to 291. I was wondering if there is an explanation for this phenomenon?

 

Moderator edit: Updated subject for clarity 

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4 REPLIES 4

‎04-12-2017 05:06

‎04-12-2017 05:06

A warm welcome to the Community @Jphaganjr. It's weird to hear this, could  you please provide me with a screenshot of what you shared on Facebook and another one with the stairs count you are seeing now?

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎04-12-2017 11:06

In response to AlejandraFitbit

‎04-12-2017 11:06

John P. Hagan Jr.
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‎04-13-2017 04:11

In response to Jphaganjr

‎04-13-2017 04:11

Hi @Jphaganjr thanks for the reply. I can see that the screenshot didn't download to the page. Please confirm you are doing the following from a computer to attach an image:

 

1. Click the photos icon

2. Clock Choose Files

3. Select your image and click insert

4. Click Done

 

See you around. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎04-13-2017 05:07

In response to AlejandraFitbit

‎04-13-2017 05:07

John P. Hagan Jr.
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