HR monitor not working

[Phileeeeeeep]

Hello,

I have recently been using my blaze to track my mountain bike rides. Today I noticed that only one of the HR lights appear to be working, when looking at the back of it only the right light is illuminated, and it is not tracking my heart rate. I have done a reset on the device, I have turned off the HR monitor and turned it back on, and turned HR to ON (that appeared to bring back the HR readings but only the right light is flickering and I'm not sure how accurate it is as I took it off my wrist a few minutes ago and it's still giving a reading).

Any suggestions?

Thanks,

Phil

[AlejandraFitbit]

It's great to welcome you @Phileeeeeeep and thanks for troubleshooting this issue by yourself. At this point, I recommend keeping an eye on your inbox for further instructions.

If you need anything else, do not hesitate in posting it.