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HR not working

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‎11-14-2017 18:39

‎11-14-2017 18:39

HR suddenly stopped working on my Fitbit Blaze after only 5 months. The green lights stopped flashing altogether. They used to flicker all the time. I tried switching the HR on the app from auto to on but no luck. Because it won’t read the HR it doesn’t count any excercise as activity minutes unless I am accumulating steps. This is very frustrating. After reading various comments it looks like the FitBit Blaze only lasts about 5mths to a year. For $200 I expect more. What can I do about this?

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‎11-15-2017 06:41

‎11-15-2017 06:41

It's great to welcome you @Meferretti and thanks for troubleshooting this by yourself.

 

Since the procedure you tried didn't work, I recommend keeping an eye on your inbox for further assistance. 

 

Catch you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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