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Heart Rate Monitor

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‎11-30-2017 13:50

‎11-30-2017 13:50

Heart rate monitor and green light not working on my Blaze. I have tried restarting my Blaze, turning heart monitor on and off in settings, tried turning monitor on from Dashboard and App, no luck. Any suggestions please??

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‎12-03-2017 12:36

‎12-03-2017 12:36

Hey  there @Hylander, great to have you in the Fitbit  Community Forums! 🙂

 

I'm sorry to hear that your heart rate monitor is not working and thanks a lot for taking the time to try all those things to get it to work.

 

At this point, I'd like to forward your case to the Support Team for them to get you back on track. Please keep an eye on your inbox for further instructions and if you need anything else, I'm always around.

 

Hope to see you back on track soon! 

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

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1 REPLY 1

‎12-03-2017 12:36

‎12-03-2017 12:36

Hey  there @Hylander, great to have you in the Fitbit  Community Forums! 🙂

 

I'm sorry to hear that your heart rate monitor is not working and thanks a lot for taking the time to try all those things to get it to work.

 

At this point, I'd like to forward your case to the Support Team for them to get you back on track. Please keep an eye on your inbox for further instructions and if you need anything else, I'm always around.

 

Hope to see you back on track soon! 

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

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