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Heart Rate data incorrect

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‎07-16-2017 19:06 - last edited on ‎07-17-2017 04:51 by Moderator Alum

‎07-16-2017 19:06 - last edited on ‎07-17-2017 04:51 by Moderator Alum

For last 15 days my Fitbit blaze is showing -- bpm and app is showing-- bpm 73 bpm and resting in heart rate.

 

pl help how I can get correct heart rate.

I tried everything Heart Rate "ON" and "AUTO " both.

 

Moderator edit: Subject for clarity

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3 REPLIES 3

‎07-17-2017 04:50

‎07-17-2017 04:50

A warm welcome to the Community @Rakesh_Singh and thanks for troubleshooting this by yourself.

 

If you are having inconveniences with your heart rate information, I recommend taking a look at this post, where you will be able to see some things that might be affecting this reading and some tips to improve it. Also, you can try to restart your Blaze.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎07-17-2017 07:14

‎07-17-2017 07:14

Yep same here.  Yesterday my heart rate didn't register from noon to 3:00. So I shut off Bluetooth and put it back on and re paired the blaze and it seems to work.

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‎07-19-2017 04:02

In response to Butterflywings

‎07-19-2017 04:02

Great to see you here @Butterflywings and thanks for the tip. I am glad to hear that this procedure worked for you and that your tracker is now working. If you need anything else, do not hesitate in posting it or you can always continue to share your suggestions. 

 

See you around. Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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