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Blaze not receiving notifications

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‎07-18-2017 07:53 - last edited on ‎07-19-2017 04:15 by Moderator Alum

‎07-18-2017 07:53 - last edited on ‎07-19-2017 04:15 by Moderator Alum

I logged into iTunes yesterday to add music on my phone. Since then, I'm no longer receiving text & other notifications on my Blaze. (I don't know if this is related to the iTunes sync I did, but figured I'd mention it.) I do still receive calls on the Blaze. I'm not getting texts, Ring video doorbell, or reminders to move notifications. I powered down Blaze & up again, I installed the Fitbit app update, and my iOS is up to date. All my notification settings are on, but still not getting certain notifications. Help!!

 

Moderator edit: Subject for clarity

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‎07-19-2017 04:17

‎07-19-2017 04:17

A warm welcome to the Community @TikiMom and thanks for troubleshooting this by yourself.

 

If your tracker is not receiving notifications, I recommend following the instructions provided in the My Tracker isn't receiving notifications (iOS Fitbit app). After this test your Baze.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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