Heart monitor not working - Fitbit Community

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Heart monitor not working

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Newchick3

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My heart monitor flash off and on and sometimes it will not read my heart beat what can I do to get working right?

Moderator edit: Subject for clarity

Best Answer

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AlejandraFitbit

Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

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It's great to welcome you @Newchick3. If your heart rate sensor is not working, I recommend restarting your Blaze by doing the following:

Press and hold the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen. This should take less than 10 seconds.
Let go of the buttons.

Also, you can check this post, where our friend @FerdinandFitbit is providing some tip on how wear your Blaze to get an accurate reading.

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer