06-20-2017 06:44 - edited 06-20-2017 06:46
06-20-2017 06:44 - edited 06-20-2017 06:46
Hi
My average heart rate is visible on the fitness device after my run, however it does not reflect on the app
06-22-2017 06:09
06-22-2017 06:09
A warm welcome to the Community @AlyKS and thanks for providing these screenshots.
Have you tried to restart your phone? If you haven't, I recommend trying this procedure. Also, you can try to log out and log back in to your account.
Let me know the outcome.