help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Blaze not receiving notifications from LG Stylo 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-21-2017 09:30

‎06-21-2017 09:30

I just recently purchased a Fit Bit Blaze of course running the new firmware. it syncs no problem. but shows absolutely no notifications. which is the reason why I specificly bought this particular model. I have been through the troubleshooting page for sync issues over and over. it rings when I hit "test notification" but that's it. finding out that my phone isnt compatible was pretty frustrating. even after updating to 6.0. (yes my location is on and I refreshed/restarted my Bluetooth, phone & Blaze multiply times.) reading through these threads I found possibly a previous version of the Fit Bit app fixes this issue? I found a page full of previous versions.. with this one currently being 2.51 how far back would I have to go? I neeeeeeed my notifications or I would of just bought a pedometer lol.

Best Answer
0 Votes
1 REPLY 1

‎06-22-2017 06:06

‎06-22-2017 06:06

A warm welcome to the Community @socaldanielle and thanks for troubleshooting this inconvenience by yourself.

 

Keep in mind that in order to have all the features that the Blaze has, you need as mentioned, have a compatible mobile device. You can try and follow the instructions provided by @MarreFitbit in the My tracker isn't receiving notifications (Android Fitbit app) post but I don't guarantee it will work 100%.

 

Catch you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes