help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Heart rate is missing from Excercise screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-16-2020 12:26

‎07-16-2020 12:26

The heart rate is suddenly missing from the exercise screen. The watch measures heart rate and I can see heart rate on the Heart Rate screen. But all heart rates are missing when I have mapped the exercise, like running. When I don't use the gps, like ice-hockey, the heart rate shows. Help!

Best Answer
0 Votes
1 REPLY 1

‎07-16-2020 12:31

‎07-16-2020 12:31

And: The Location Services in iPhone from Fitbit is set to always. Everything else is also set to allow Fitbit to access. 

Best Answer
0 Votes