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Heart rate not registering, sleep not recording & battery dying quickly

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‎01-25-2019 15:25

‎01-25-2019 15:25

I have restarted my fitbit blaze several times since experiencing problems with firstly the battery draining within a day. Then I noticed that it has stopped recording my sleep & now the heart rate monitor has stopped working. I've had it almost 2 years is this the norm?

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2 REPLIES 2

‎01-26-2019 03:48

‎01-26-2019 03:48

No, it shouldn't be the norm.  My Fitbit is approaching 18 months old and the heart rate monitor has stopped working.  I get a reading about once a week if I'm lucky.  The tracker itself never shows a number (used to show it all the time).

 

I've tried all of the 'solutions' the forum/on line help/Google suggest - no good.  I'm looking for a replacement.

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‎01-30-2019 00:28

In response to NAWalker

‎01-30-2019 00:28

Thanks for your reply. I'm on the look out for a new one. Warranty tends to be 24 months now instead of the 12 which is a bonus.

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