03-07-2017 23:02
03-07-2017 23:02
Hey, hope someone can help, my heartrate on my fitbit blaze wont work, the lights on the back dont light up either so im guessing this is the problem , what can i do to correct this? thankyou
03-07-2017 23:32
03-07-2017 23:32
Try a restart. Do it at least 3 times.
Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
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03-08-2017 03:57
03-08-2017 03:57
A warm welcome to the Forums @Kathryn1991 and @WendyB thanks for stopping by.
If your heart rate is not working, I recommend taking a look at this post, where you will be able to find some things that might be affecting this reading and some tips to improve it.
I hope this helps, let me know the outcome.