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Heart rate

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‎06-22-2016 23:20

‎06-22-2016 23:20

I've tried all the suggestions and support, but I can't get my heart rate to be read no matter where I put the watch on my wrist and let how tight or loose it is no matter how I change from auto to on. It will not be read please help
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‎06-23-2016 03:22

‎06-23-2016 03:22

Are the green leds flashing? Amd try turning it around so the unit is on the inside of the wrist. 

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‎08-14-2016 04:12

‎08-14-2016 04:12

Welcome to the Community @Altagedaliah and thanks for troubleshooting this inconvenience by yourself. @Rich_Laue great to see you around! Woman Very Happy If you haven't tried this, I recommend restarting your Blaze, after the restart process, I recommend checking our What should I know about my heart rate data? article where you will be able to find some tips to improve this feature.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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