help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Heartrate log not displayed when no device paired

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-03-2016 02:40

‎07-03-2016 02:40

I have given my fitbit to my wife for a couple days and unpaired it from my mobile phone, and now when I go to dashboard I am unable to see my heartrate statistics for the previous year.

How can I bring it back?

Best Answer
0 Votes
3 REPLIES 3

‎07-03-2016 04:26

‎07-03-2016 04:26

8 b3l3ive you will need to attach a device with a heart rwte to the accoujt.
Best Answer
0 Votes

‎07-03-2016 06:12

‎07-03-2016 06:12

But I just want to see the history.
Best Answer
0 Votes

‎08-05-2016 05:34

In response to AAverin

‎08-05-2016 05:34

Hello @AAverin! You can see the heart rate information on your account even if the tracker is not paired. Just go to your Dashboard and on the Activity + Stats tile select the heart on the drop down menu then  the time frame you wish to see, it can be shown daily, for 7 days or 28 days. If you select the 28 days stats it will look something like:

 Hr28.PNG

@Rich_Laue thanks for your cooperation! 😉 

 

Let me know if this helps! Woman Wink

 

Retired ModeratorAngela | Community Moderator

It is health that is real wealth and not pieces of silver and gold! Share your story!

Best Answer
0 Votes