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Heat up!

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‎08-07-2018 09:38

‎08-07-2018 09:38

My Blaze has been behaving weird last three months. Loosing charge in one day, not reading heartbeat. I read forums and just let it be, I don’t mind charging it daily. But today I almost got a burn! It heated up, first showing it has no charge, although I just took it off charger an hour ago, then it showed a triangle with a thermometer within - and it was REALLY hot. 

The main question is - will it blow up into my face eventually?

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2 REPLIES 2

‎08-07-2018 12:38

‎08-07-2018 12:38

Quit charging and wearing it and contact support. Use help at the top of the forum

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎08-07-2018 17:08

‎08-07-2018 17:08

I had the same exact thing happen. Burnt my wrist, and it quit the next day. Contacted customer support. They decided to replace the 7 month old Blaze. That was almost a month ago. They asked me to return the Blaze and the dock. Today the replacement came without the dock! Now I need to wait another ten days to get the dock. Unacceptable. My advice is to get the process started sooner than later. Guessing that more people will have this problem. Get ahead of the curve. 

 

 

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