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Help with my blaze face

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‎01-31-2017 15:30

‎01-31-2017 15:30

My blaze face turned off, and I  can not get it to turn back on . It was fully charged earlier today. Any help would be greatly appreciated. 

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Accepted Solutions

‎01-31-2017 23:25

‎01-31-2017 23:25

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

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3 REPLIES 3

‎01-31-2017 23:25

‎01-31-2017 23:25

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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0 Votes

‎02-01-2017 04:58

In response to WendyB

‎02-01-2017 04:58

Thank you Wendy. It worked.. 

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‎02-02-2017 05:02

In response to Pumba40

‎02-02-2017 05:02

A warm welcome to the Community @Pumba40 and @WendyB thanks for stopping by.

 

I am glad to hear that  your Blaze is now working properly. If you need anything else, do not hesitate in posting it.

 

Happy stepping. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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