11-26-2017 03:28
11-26-2017 03:28
11-27-2017 05:31
11-27-2017 05:31
Hey there @Sivaprakash07m, welcome to the Forums!
If your tracker's button isn't working, you may be able to remove dust or dirt by gently using a toothpick around the button. If this does not improve the button performance, you can try to clear debris using canned air. Hold the tracker at arm's length and spray once to loosen any dirt or dust that may have accumulated around the button.
I hope this helps, let me know the outcome.
02-18-2018 09:31
02-18-2018 09:31
Hi Alejandra,
I also had the same problem with my fitbit blaze and tried your solution, but he main button still seems to be unresponsive. It anything else I can do.
P.S. I think it was because it got slightly wet, but all other operations seem to work.
02-19-2018 03:26
02-19-2018 03:26
A warm welcome to the Community @Um4r_J4rm4n.
Thanks for troubleshooting this by yourself. I would like to know if you have contacted our support team, have they offer you a solution for this?
Hope to hear from you soon.