04-18-2017 18:58
04-18-2017 18:58
My blaze watch shows that I reached the 250 steps for all 9 of my hours, my phone is showing only 8 hour goals were reached even after syncing? Is this a known issue?
Answered! Go to the Best Answer.
04-18-2017 21:03
04-18-2017 21:03
Welcome to the forums!
This is a known issue so please follow this thread
https://community.fitbit.com/t5/Fitbit-com-Dashboard/Hourly-activity-goal-issue/m-p/1836340#M30305
Look around the forums and join in on some of the discussions! Lot's going on!
Hope to see you around!
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
04-18-2017 21:03
04-18-2017 21:03
Welcome to the forums!
This is a known issue so please follow this thread
https://community.fitbit.com/t5/Fitbit-com-Dashboard/Hourly-activity-goal-issue/m-p/1836340#M30305
Look around the forums and join in on some of the discussions! Lot's going on!
Hope to see you around!
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
04-19-2017 06:26
04-19-2017 06:26
A warm welcome to the Community @Auntnenny6 and @WendyB thanks for stopping by.
As mentioned by our friend @WendyB, this inconvenience has been escalated to our team. They are hard working in finding a fix for this problem, your patience will be much appreciated.
Catch you later.
08-22-2017 00:00
08-22-2017 00:00
The problem doesn't seem very solved to me: On Sunday (not my best day), I went out for a few of short walks in the afternoon and evening, yet it's only crediting me for 1 hour of more than 250 steps. From the graph on the web page you can see that it should be crediting me with at least 3 hours... I'm using the Windows10 tool to look at the data.