My blaze watch shows that I reached the 250 steps for all 9 of my hours, my phone is showing only 8 hour goals were reached even after syncing? Is this a known issue?
Answered! Go to the Best Answer.
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Welcome to the forums!
This is a known issue so please follow this thread
https://community.fitbit.com/t5/Fitbit-com-Dashboard/Hourly-activity-goal-issue/m-p/1836340#M30305
Look around the forums and join in on some of the discussions! Lot's going on!
Hope to see you around!
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Welcome to the forums!
This is a known issue so please follow this thread
https://community.fitbit.com/t5/Fitbit-com-Dashboard/Hourly-activity-goal-issue/m-p/1836340#M30305
Look around the forums and join in on some of the discussions! Lot's going on!
Hope to see you around!
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
04-19-2017
06:26
- last edited on
06-07-2025
06:20
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
04-19-2017
06:26
- last edited on
06-07-2025
06:20
by
MarreFitbit
A warm welcome to the Community @Auntnenny6 and @WendyB thanks for stopping by.
As mentioned by our friend @WendyB, this inconvenience has been escalated to our team. They are hard working in finding a fix for this problem, your patience will be much appreciated.
Catch you later. ![]()
Best AnswerThe problem doesn't seem very solved to me: On Sunday (not my best day), I went out for a few of short walks in the afternoon and evening, yet it's only crediting me for 1 hour of more than 250 steps. From the graph on the web page you can see that it should be crediting me with at least 3 hours... I'm using the Windows10 tool to look at the data.
Best Answer