06-04-2020 18:05 - edited 06-04-2020 18:06
06-04-2020 18:05 - edited 06-04-2020 18:06
I lost my Fitbit Blaze Tuesday and I am trying to set up another Blaze to my account, but I cannot get it to work. I unpaired and deleted the Fitbit app from the phone of the Blaze I am trying to use. I deleted the Bluetooth pairing of lost Blaze on my phone. When I search, the new Blaze shows on my Bluetooth, but it will not pair with my phone. What do I need to do to disconnect my original Blaze and connect the new Blaze to my new account? Thank you!
06-05-2020 10:57
06-05-2020 10:57
You didn't have to delete the app. Just go in settings and remove the Blaze that was on your account. Then again in your settings, add device, so the app searches for the new Blaze.
06-05-2020 11:26
06-05-2020 11:26
06-05-2020 15:55
06-05-2020 15:55
You're Welcome!